Please select your tour(s) from the calendar and book now.
See below for Booking Conditions, Cancellation Policy, and Privacy Statement.

 

Booking Conditions

  • There is a two-person minimum on all tours; we need at least two passengers to make this reservation.
  • Solo travelers are also welcome.
  • Payment in full is required at the time of booking.
  • A confirmation of your tour will be emailed to you within 24 hours of your booking.
  • Credit card payments will not be taken if the trip is unavailable, in which case we will contact you with alternative tour options.
  • There is no sales tax charged on top of the tour price; you will be charged the tour price times the number of people in your party, and nothing more.

If you are arriving by cruise ship,we’ll pick you up 15 minutes prior to your tour departure time in front of the Ketchikan Visitor’s Information Center, a mint green building centrally located on the cruise ship dock. Further details will be sent with your invoice/receipt ticket.

Purchase of our product indicates agreement to our terms of service. All tour times are estimated, and routes are subject to weather and circumstance. Our service agreement is void of any and all guarantees. Any violation of these conditions will excuse us from all service agreements and is conduct copyright infringement.

Cancellation Policy

Cancellations by Ketchikan Helicopters:
If weather conditions make flying unsafe on the day of your trip, Ketchikan Helicopters will cancel the flight. This is the pilot’s decision, and your fees will be refunded in total.

Cancellation by the customer:
Cancellations 14 days prior to your tour date are fully refundable, less a $25.00 processing or tour change fee.
Cancellations with less than 14 days notice, or no shows, are non-refundable.

Our goal is to get you the value you deserve. We will do our best to accommodate any of your schedule changes if possible.

Privacy Statement

This site is committed to protecting the privacy of all personal information provided. This policy is designed to explain how we manage your information, and to assure you that precautions are taken to ensure its security.

The types of personal information we collect from you depend on the circumstances of collection and the type of service you request. For example, when you request travel arrangements, we may collect details such as your name, address, flight and other travel details, credit/debit card number and expiry date, billing address, telephone numbers, loyalty program membership details, and health issues relevant to your travel arrangements.

If at any time you do not want to provide personal information online, you may contact us via telephone or email. If you do not provide necessary personal information when requested, certain services may not be available to you online.

All personal or sensitive information transmitted by this site uses the latest secure server software. In many browsers, you will see a small padlock at the bottom or top of your browser, which confirms that your data transmission is encrypted. All personal or sensitive information transmitted by this site is encrypted in accordance with the worldwide standard for Internet browser encryption. This encryption provides greater security than many forms of offline credit card payment.

As an additional security measure, your credit card may also be protected by your bank. Be certain to check the terms and conditions, and your responsibilities with your bank or credit card provider.

As no data transmission over the internet can be guaranteed to be completely secure, we cannot warrant the security of any information you transmit or receive through our websites. These activities are conducted at your own risk.

If you wish to gain access to your personal information, have a complaint about a breach of your privacy, or have any query on how your personal information is collected or used, please forward your request, complaint, or query to us. We will respond to your query or complaint as soon as possible.

Should we change our privacy statement for any reason, such changes will be updated on this page. By viewing and using the website, you will be deemed to agree to this privacy statement.